From an outsider’s perspective, Bluefire insurance looks like the holy grail of insurance companies. The opulent blue-flamed logo shines brightly on their professional and elaborately designed website. Browse around the site, and they’ll quickly gain your trust, convincing you to sign up for their services. That’s the beauty of Bluefire insurance.
The company was formed in 2006 and was created from a network of insurance agencies operating in California, Texas, and Alabama, amongst others. Now, these agencies have combined to form a solid and reputable company that strives to provide fantastic auto insurance to its customers.
Although Bluefire insurance claims to be making a difference in the insurance market, it doesn’t all seem perfect as their website. Customer reviews on yelp and WalletHub paint the company in an awful light, with some even calling them scammers. This brought us to the question, is Bluefire insurance a good company? Let’s find out.
Bluefire Insurance login
Bluefire insurance advertises a ‘new kind of insurance experience,’ making it sound like there’s going to be a huge difference in how they handle things. Well, they aren’t wrong for the most part.
Some customers have made complaints regarding Bluefire’s login functionality. Apparently, the website asks you to agree to a long disclaimer that most people are too busy to read through. While most people are fine with this, some don’t want to go through with it, and for a good reason.
Agreeing to disclaimers isn’t a big deal; most websites will have you agree to their terms and conditions before you log in. However, the real problem starts when you decide to call them and speak to one of their employees. The company will ask you for your address, social security, and account numbers before they let you talk. Understandable, this can be a blow to the face for many.
Private information such as your social security and bank account are supposed to stay with you. Insurance agencies shouldn’t be asking for that info up front, just for a phone call. What if someone wants to clarify something? Are they going to ask for your info all the time?
While this whole ‘login information’ chapter isn’t that big of an issue, it is annoying for many. Your personal information is personal and shouldn’t be given out casually, be it to a person or an insurance agency. We feel like this is something they can improve on their side.
Bluefire Insurance payments
Bluefire insurance makes payment options simple by having three dedicated payment methods. It makes things quite convenient for their customers, who are free to choose from any method.
The first option is an online payment portal that runs 24×7, so it’s really up to you when you want to use it. The quickpay mode is well appreciated as it is fast, dependable, and has no wait-time errors. All you have to do is type in your policy number and zip code and then log into their website. Once you do that, it will take you to the payment portal.
If online isn’t your thing, you might want to speak to someone about this. Don’t worry; Bluefire also has a payment option by phone for those who prefer a personal touch. To use the phone payment option, just call 866-424-9511, and someone will be there to help you with the process. Timings are 8:00 am to 6:00 pm CST from Mondays to Fridays and 10:00 am to 2:00 pm on Saturdays and Sundays.
If you’re not a fan of phone calls or online payments, then you’re truly old-fashioned. But don’t worry, there’s even an option to pay via mail. Simply mail your payments in cash or cheques to Bluefire Insurance, PO BOX 143249, Irving, Texas 75014. It’s as simple as that.
Bluefire Car Insurance
Bluefire showcases a promising display of insurance packages from companies such as Nations insurance, Integon National insurance, etc. These partner companies are quite reputable and highly recommended in the insurance market.
Bluefire also has extensive product programs such as Bluefire aggressive program, the American agencies program, and the Multi-state others. The availability of these programs depends on the location where you want to get insured.
The Bluefire aggressive program was developed in 2007 and is its largest program to date. It was drafted with Home State County Mutual and featured beneficial discounts in Texas. The American Agencies program is a three-month policy drafted with the support of Old American County Mutual. It was established in 2016 and promised to accept even non-licensed Texas drivers on any of its policies.
Coming to California, Bluefire offers the prime package, one of their most highly rated insurance packages. The Bluefire Equity Motor Club package provides roadside assistance, battery, and flat tire services, emergency fluid, and towing services. Bluefire Century National package offers competitive and attractive rates for Southern California residents. Some features include roadside assistance up to 25 miles or a refund of $100.
So, as you can tell by now, Bluefire has no shortage of high-quality insurance packages that benefit the policyholders. Bluefire operates in the states of California, Arizona, Texas, Los Angeles, Alabama, Mississippi, Illinois, and Indiana. They have helped their customers time and time again and have gained the trust of long-time clients. What’s more, they have even helped those who are less fortunate regarding insurance.
Drivers who have been through a prior road accident, or a similar incident, are sometimes deemed risky by the market. Getting insurance in this scenario becomes a complicated and challenging mess. Thankfully, Bluefire welcomes drivers whose insurances have been rejected elsewhere. This is a huge sigh of relief for many applicants who have had trouble in the past.
Bluefire Insurance Contact Information
If you want to contact Bluefire Insurance, you can go to their website and go to the ‘contact us’ page. Here you have several options such as filing claims, looking at general FAQs and making payments.
To speak to them directly, call their (866) 424-9511 number, and a customer care agent should be with you shortly. Timings are 8:00 am to 6:00 pm CST from Mondays to Fridays and 10:00 am to 2:00 pm from Saturdays to Sundays.